SquareTrade mobile device protection boosts revenue and customer satisfaction for MediaMarkt in Spain and Portugal


Holistic cellular software care broadens providing as store seems to be to power differentiation all over coming near near busy gross sales length

LONDON – December 13, 2018 – SquareTrade, the worldwide insurtech supplier, lately introduced the numerous worth its cellular software coverage carrier has dropped at primary Eu store, MediaMarkt. Since April 2018, SquareTrade-powered software coverage services and products have allowed MediaMarkt to increase its providing to shoppers in Spain and Portugal considerably – with larger coverage flexibility, subsequent day alternative services and products, and a continuing automatic on-line claims procedure. This has resulted in important advantages for MediaMarkt, from an build up in earnings tied to insurance coverage services and products, to a spice up within the length of the client lifecycle pushed by way of the power to increase an insurance coverage subscription for so long as wanted. The SquareTrade be offering has additionally contributed to an important growth in buyer revel in, as demonstrated by way of hundreds of Five-star impartial on-line opinions. MediaMarkt is that specialize in the partnership with SquareTrade as a crucial differentiator within the run-up to Christmas, the retail calendar’s busiest length.

MediaMarkt selected SquareTrade to allow its Garantía Plus Móvil carrier in Spain and Garantia Mais Telemóvel carrier in Portugal. It sought a consultant insurance coverage supplier to manage to pay for it the versatility to cater to converting client expectancies, with the ensuing services and products permitting its shoppers to have the benefit of fast maintenance and seamless revel in. SquareTrade’s era permits MediaMarkt to supply shoppers a very easy and hassle-free virtual claims revel in, enabling them to document a declare and obtain approval in only a few mins. Shoppers too can make a choice to get fortify in retailer with submitting a declare or cancelling the plan. The insurtech supplier has additionally larger the versatility of MediaMarkt’s coverage choices, permitting shoppers to make a choice per thirty days billing choices relatively than being tied to fastened annual plans, and avail of recent services and products akin to next-day software alternative any place within the EU.

“Our partnership with MediaMarkt in Spain and Portugal brings our leading edge services and products to new areas and we’re overjoyed to toughen the insurance coverage revel in for its shoppers,” mentioned Kevin Gillan, Managing Director, Europe, SquareTrade. “On moderate, our gross sales are 35-40% upper in December, making this era crucial for differentiation and the power to supply a phenomenal revel in. We’ve made very good development in our first few months of partnership with MediaMarkt – permitting them to be offering versatile plans to fit all situations and using actual worth. Now we’re gearing up for the festive season, and stay up for serving to MediaMarkt to lift the bar even additional with regards to the standard of purchaser revel in it gives.”

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About SquareTrade
SquareTrade, an Allstate corporate, is a extremely rated coverage plan supplier relied on by way of thousands and thousands of shoppers for its speedy and environment friendly carrier. SquareTrade protects cellular units, laptops and drugs, and different client electronics and home equipment from malfunctions, unintended harm and existence’s common mishaps. A member of the Allstate circle of relatives, SquareTrade is headquartered in San Francisco and London. For more info, move to www.squaretrade.com.

Media Touch
Anais Merlin/Florie Lhuillier
CCgroup
T: +44 (zero)203 824 9200
E: squaretrade@ccgrouppr.com

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